Title : Jeevan Project Version 2.0


Project initiated by Intelligent Communication Systems India Ltd (ICSIL) on behalf of Government of National Capital Territory Delhi (GNCTD) (http://it.delhigovt.nic.in). ICSIL is a joint venture of TCIL (Telecommunication Consultants India Ltd.), a Government of India Enterprise, under Ministry of Communications & IT and Delhi State Industrial and Infrastructure Development Corporation (DSIIDC), an undertaking of Delhi government (http://icsil.in/).

Client Name : Intelligent Communication Systems India Ltd (ICSIL), Government of National Capital Territory Delhi (GNCTD)

Client Type : State Government

Project Genesis / Description

GNCTD undertook the project Jeevan project Version 1.0 for which an Implementation Agency (IA) was chosen in May, 2008 through an Open Tender & MSA was signed on July, 2008. The Jeevan project went live in Feb 2009 with Jeevan Portal and Jeevan Centers were set up in the NCR. But due to various operational issues, the contract was terminated prematurely in 2012 and ICSIL took over the operations of the Jeevan Project from the IA. Subsequently, ICSIL engaged NISG as consultants for Jeevan 2.0 wherein an Implementation partner was to be selected through a Request for Proposal for enhancement, upgradation and maintenance of Jeevan Portal & Jeevan Centers.

Project Objective

The objective of the Jeevan Project is to make all Government services accessible to the common man in his locality, through common service delivery outlets and online portal for ensuring accessibility, convenience, transparency and timeliness in service delivery to all the citizens of Delhi.

NISG's Methodology / Solution

NISG was also involved in the assessment of Jeevan V1 Project in 2010 - 2011.  NISG followed the process of first shortlisting potential bidders through an Expression of Interest, followed by a RFP. Leveraging on the learnings from the Jeevan 1.0, its assessment and learning’s from other CSC initiatives, based on the requirements of the department the requirements, business model were defined in the RFP for the Jeevan 2.0 project in close interaction with the potential bidders.

The project is on BOOT model and the IA shall make all necessary investments in the project enhancement, upgradation of CSC and Jeevan Portal application and addition of more and more services. IA shall also bear the operational expenses for the project duration of 6 years. The service charges for the G2C and B2C transactions would accrue to the account of IA and the IA has to quote for Viability Gap Fund (positive or negative) for this project.

References :

Current Status

Four bidders were shortlisted through the EOI process. RFP was floated - end of June 2013, pre-bid meeting held and bid submission is due in August 2013.

Published On : 23rd August, 2013