The conviction in the world of Information Technology today is that any job normally done on phone or a computer can jolly well be executed from anywhere in the world. This proposition perhaps reflects the ultimate in outsourcing, but ground realities determine the outcome of a project anchored to Information and Communication Technologies (ICT).
Properly used information is power even in government offices. The end user of that information could be the government, citizens, public sector undertakings or private entities. The government's information-rich activities can be reoriented if there is clarity about the deliverables.
With ICT shrinking and speeding government processes in developed countries, and with India arriving on the world stage as a major power, the man on the street wants effective use of ICT to improve the government's deliverables. He welcomes a harmonious blend of people, process, technology and resources that have been adapted to give the nation an edge in the emerging knowledge-led world order.
NISG believes that the key to unlocking potential in the government sector lies in educating stakeholders about the unlimited possibilities in an e-centric dispensation. Informed stakeholders will complement efforts to re-invent government through modified procedures that mirror efficiency, convenience, fairness, equity and justice. Such transformation calls for a paradigm shift in thinking.
The illustration given below highlights the key ingredients of government transformation:-
Given NISG's expertise, this section looks at areas that are amenable to e-governance, identifies deficiencies that can be addressed by ICT, maps possibilities, and provides a spark to those keen on ushering in good governance through transformation.
Click on the link below to find out more about NISG's thoughts on re-inventing Government in different sectors.